Privacy Policy

This privacy policy applies to the public website of Xi'an Wanlv Biotechnology Co., Ltd., including the homepage, product center, solutions, news pages, search pages, contact pages, and the inquiry or document communication scenarios connected to them.

This policy describes our handling of information in connection with website operation and business communication. It does not extend to third-party websites that may be linked from our site.

When you browse the site, we may record basic access data such as access time, browser type, visited pages, device information, and referral path for site operation monitoring, content optimization, and security analysis.

When you contact Wanlv through the inquiry form, email, or phone, we may collect:

• basic identity and contact details such as your name, company, email address, and phone number;
• product interests, application scenarios, project background, sample requests, and cooperation notes;
• attachments, technical data, and supporting materials voluntarily provided during communication.

We mainly use this information to respond to business inquiries, provide product documents, arrange sample discussions, support technical communication, evaluate cooperation needs, and maintain follow-up project contact.

Within a reasonable and necessary scope, we may also use information for website optimization, internal service improvement, content updates, and follow-up communication related to the same business topic.

Unless necessary to fulfill your request, comply with legal obligations, protect site and business security, or supported by further authorization, we do not disclose your contact details or project materials to unrelated third parties.

Where reasonably necessary in a real business process, limited information may be shared with relevant parties involved in business support, technical support, logistics, or system maintenance, and only within an appropriate scope.

We use reasonable technical and organizational measures to protect the information we hold, including access control, internal record-keeping, material classification, and basic protection for public form interfaces.

However, no internet transmission or electronic storage can be guaranteed to be absolutely secure. For highly sensitive business materials, you may contact us first to confirm a preferred transmission method.

The site may use basic cookies, logs, and browsing analytics to support page functions, language switching, access analysis, and error diagnosis. These records are generally not used alone to identify a specific individual.

You may manage cookies through your browser settings; disabling certain browser features may affect parts of the site experience.

If you would like to understand, correct, supplement, or remove information you have submitted to us, or if you want us to stop follow-up communication related to the current topic, you may contact us through the details shown on the site.

We will handle related requests within a reasonable time, subject to business records and applicable legal requirements.